outlook crashes when opening sent folder

We’ve received reports from users on the Monthly Enterprise Channel version 2206 that their Microsoft 365 apps are crashing when attempting to view a user’s contact card information.Īny user on the Monthly Enterprise Channel build 2206 attempting to view contact information via Microsoft 365 apps may experience an impact. Users’ Microsoft 365 apps may crash when users attempt to view contact card information. That means reverting back to using Version 2205 as an alternative while Microsoft work to address the issue in full.

Note: It is probably just one af the files in the folder that needs to be replaced, but I didn't know which one, so I replaced the entire folder.ĭon't forget to hide the hidden folders again.Outlook Crashes when users attempt to view Contact Card Information Aug Office Patch Issue 3 Workaround to FIX Outlook Crashes Issue?Īs per Microsoft, the Workaround is to revert to the previous version of the Microsoft app. Once you get to the ' Outlook 15 Profiles' you can restore 'Main Profile' from a backup (I use the built in Time Machine) the run your Mac! (To hide the folders again you repeat the command). (because 'Library' is hidden by default in you 'username' folder) This is done by going to the 'username' folder and then hold down the Command, Shift and Period keys: cmd + shift + This will show you the hidden folders. To find it you have to 'unhide' the hidden folders in MacOS. If you haven't customised it, it will be called: 'Main Profile'.

Users/username/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles Outlook keeps your profile (messages/contacts/notes/etc) in a SQLite database in the following location: Was thinking that it might have something to do with damage to the database, so I replaced the database from my backup and that solved it :party_popper:įirst you have to locate the folder for your profile (database).

Outlook crashes when opening sent folder